Apple has released iOS 11 updates to fix crackling or static noise during phone calls and FaceTime calls on its newly-released iPhone 8 and 8s.
The bug was first discovered shortly after the launch of iOS 11. The only way users could avoid the static sound was to use headphones or the speaker-phone function. The update also fixed an issue that caused some photos to become hidden.
According to iPhone 8 Plus owners, a “very annoying” static sounds (which occurs “with or without WiFi calling, with 4G voice (VoLTE) on or off, with phone noise canceling enabled or disabled under accessibility, and even with third party VoIP app) can sometimes be heard from the handset’s ear piece during regular cellular calls, but the issue doesn’t occur when using headphones or if speaker phone is enabled, which indicates a software issue rather than a speaker defect. The audible crackling has also been reported when using FaceTime, increasing suspicions that the problem doesn’t lie with network carriers.
In a related iPhone 8 story, Apple is investigating reports that its new iPhone batteries “swell,” popping the phone open. Less than a handful of incidents have been reported. “We are aware and are looking into it,” an Apple spokeswoman confirmed. A Taiwanese woman said her iPhone 8 Plus burst open despite charging with an official Apple power adapter. Chinese media sites reported that the device has been returned to Apple, as part of its routine investigation of these isolated incidents every year. A second customer from Japan shared a picture of an iPhone 8 Plus with the display assembly detached from the device’s aluminum enclosure.
Apple users are also reporting that the new iOS 11 is draining the battery life. Apple’s forums and social media support pages have been flooded with users reporting a variety of problems they’ve encountered after upgrading, including a rapid battery suck. Other problems reported with the update include lock screen freezes and app crashes. According to a survey of 50,000 iOS devices performed by enterprise data management firm Wandera, the decay rate for battery life is abysmal for iOS 11 compared to iOS 10. While Apple has since pushed out the iOS 11.0.1 update, some of the issues still remain.
In another development, while Apple has released three new iPhones this year with two of them have liquid crystal displays (LCDs) very similar to the ones found in last year’s iPhone 7 and iPhone 7 Plus, while the third has an organic light-emitting diode (OLED)-based display, a new report says that Apple is planning yet another Japan Display’s LCDs iPhone for next year in addition to two models with OLEDs.