Hackers Have Been Stealing Credit Card Information From Chipotle Customers

chipotle mexican grill hacked

If you recently use your credit card in any Chipotle store, the company says that you pay special attention to your payment card statements for any unauthorized activity and should immediately report any unauthorized charges to your card issuer by calling your card issuing bank right.

A just completed investigation concluded that a malware designed to access payment card data from cards used infected point-of-sale (POS) devices at Chipotle restaurants across major U.S. cities.

The malware searches for track data (which sometimes has cardholder name in addition to card number, expiration date, and internal verification code) read from the magnetic stripe of a payment card as it was being routed through the POS device.

According to Chipotle Mexican Grill, not all locations were involved and the specific time frames vary by location and a list of affected Chipotle restaurant locations and specific time frames is available here.

They also advised that customers who sees any irregularities should place a “security freeze” (also known as a “credit freeze”) on their credit file. A security freeze is designed to prevent potential creditors from accessing your credit file at the consumer reporting agencies without your consent. There may be fees for placing, lifting, and/or removing a security freeze, which generally range from $5-$20 per action. Unlike a fraud alert, you must place a security freeze on your credit file at each consumer reporting agency individually.

The company added the while they have removed the malware and continue to work with cyber security firms to evaluate ways to enhance security measures, they also will be working support law enforcement’s investigation and payment card networks so that the banks that issue payment cards can be made aware and initiate heightened monitoring.

If you believe you are the victim of identity theft or have reason to believe your personal information has been misused, you should immediately contact the Federal Trade Commission, any of the consumer credit reporting agencies below and/or the Attorney General’s office in your state.

[content_box icon=”institution” icon_color=”#168cd8″ width=”” minheight=””]Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue
NW Washington, DC 20580
1-877-IDTHEFT (438-4338)

Phone: 1-800-685-1111
P.O. Box 740256
Atlanta, Georgia 30348
[one_third] Experian
Phone: 888-397-3742
P.O. Box 9554
Allen, Texas 75013

Phone: 888-909-8872
P.O. Box 105281
Atlanta, GA 30348-5281
www.transunion.com [/one_third_last]

Chipotle Mexican Grill, Inc. founded in July 1993 is an American chain of fast casual restaurants in the United States, United Kingdom, Canada, Germany, and France specializing in tacos and Mission-style burritos. Its name derives from chipotle, the Nahuatl name for a smoked and dried jalapeño chili pepper.

With more than 2,000 locations,Chipotle has a net income of US$475.6 million and a staff of more than 45,000 employees in 2015.

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